If you're not totally in love with your first order, we will refund you 100% within 30 days of you having received it. Fill out the contact form and our team will be happy to help you!. If it's not your first order and you've experienced an issue ple
We accept returns within 30 days of delivery. To process your return, you’ll need a Javy-issued return label. If you’re returning multiple boxes or orders, please request a unique return label for each. Be sure to provide your order number when reque
If something isn't quite right with your order please head on over to our contact form and tell us what's going on, we'll do our best to make it right!. Due to the nature of our products we ask that you reach out within 15 days of receiving your orde
If your tracking shows as delivered, but you can't find your package we recommend doing the following:. ✨ Give it time! Many times carriers accidentally mark as delivered when the package is still in transit, in these instances the package usually ge
Orders will be processed within 3 to 7 business days. Please note that orders will not ship on weekends or holidays.
We are unable to account or reimburse any additional customs or shipping fees incurred after we ship the package from our facility.
At the moment we only ship to Canada, Australia New Zealand, and the United Kingdom.
Yes, we ship to these addresses within the US and US territories.