How do I start a return?Updated 10 days ago

We accept returns within 30 days of delivery. To process your return, you’ll need a Javy-issued return label. If you’re returning multiple boxes or orders, please request a unique return label for each. Be sure to provide your order number when requesting a return label to ensure a smooth process.

Unfortunately at this time we do not offer refunds on international orders or sale items.

Unauthorized returns will not be eligible for a refund.