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Frequently Asked Questions

ARE YOU JAVVY NOW?

We are Javvy! We've added an extra V to our logo but we are still the same at our core, totally obsessed with creating the best tasting coffee products out there!

HOW MUCH CAFFEINE IS IN EACH SERVING OF COFFEE CONCENTRATE?

1 serving (1 teaspoon) has 60-80mg of caffeine. This is equivalent to a typical cup of coffee!

DO YOU OFFER DECAF?

Yes we do! ✨ You can find it here.

HOW DO I CONTACT CUSTOMER SERVICE?

You can send our team a message by visiting our contact form!. Our team typically replies within 48 hours Monday - Friday. Don't forget, if you need to make adjustments to your account or future orders you can always do so by visiting the customer po

WHAT DOES THE SAFETY SEAL LOOK LIKE?

We are currently in the process of transitioning to our new cap and seal combo so some orders will contain both styles!. Both cap styles are fully FDA compliant, safety is something we take very seriously!. Our original cap is a "breakable cap." What

WHERE CAN I FIND NUTRITIONAL INFORMATION ABOUT YOUR PRODUCTS?

You can find the nutritional information about each of our products by visiting the product page you're interested in. Right below the main photos you will find a dropdown that says Nutritional Information. Simply click on the title and you will find

HOW DO I ACCESS MY ACCOUNT?

You can easily access our customer portal by clicking here. Enter your email address you used to place your order and click Send Me the Code. Once received, type in the verification code to enter your account.

WHAT IS JAVVY COFFEE?

At Javvy Coffee we are committed to making custom coffee that is convenient without compromise! We aim to improve not only the lifestyle of our consumers but also the world we all live in. We offer several customizable coffee products from our flavor

What is your refund policy?

If you're not totally in love with your first order, we will refund you 100% within 30 days of you having received it. Fill out the contact form and our team will be happy to help you!. If it's not your first order and you've experienced an issue ple

Can I place a one-time order?

Totally!. When you are ready to add an item to your cart simply click "one-time purchase".

Where can I buy Javvy Coffee?

You can't find us in stores quite yet, but you can shop all of our options here on our website! You can also find us on Amazon!

Where is Javvy Coffee located?

We don't have a physical location. You can find all things Javvy right here on our website!. If you're not finding what you're looking for reach out to us!

Is Javvy Coffee healthy?

Yes! We take great care in sourcing the highest quality ingredients for all of our products, making them a healthy swap for your everyday coffee routine!

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