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What is your refund policy for subscriptions?Updated 6 months ago

Throughout the duration of your subscription, adjustments to your subscription can be made until the Processing Date, which is the date your recurring order is processed by us, and it is based on Eastern Time. For new or one-time orders, the Processing Date corresponds to the date the order is placed. On the Processing Date, you will receive an email notification confirming your order, and we will then proceed to prepare your order for shipment. It's important to note that orders can only be canceled before the Processing Date, and once we have confirmed an order via email or SMS notification, cancellation is not possible. We have a 30-day satisfaction guarantee which starts the day the order tracking shows as delivered. This satisfaction guarantee is only applicable to your first subscription order and not to subsequent orders.

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