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Shipping Questions

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Articles

WHAT IS THE SHIPMENT PROCESSING TIME?

Orders will be processed within 3 – 7 business days.  Please note that no shipment will be made during weekends and or holidays.

WHAT WOULD BE MY SHIPPING COST?

Shipping charges for your order will be auto-calculated when you add in your shipping details on the checkout page and shown before you pay.

DO YOU SHIP TO A PO BOX OR TO APO/FPO ADDRESSES?

Yes, we do. Only within the US and US territories.

CUSTOMS FEE

We are unable to account for any additional customs/shipping fee's incurred after we ship the package from our facility, as customs fees will vary and differ from place to place. We charge the required amount during the checkout process but are unabl

LOST OR DAMAGED ORDERS

If your order shows as delivered and you have not received your package as yet, please try these things before reaching out to us (we consider orders lost if we do not see movement for 6 or more days)1. A lot of times packages can be delivered by som

MY ORDER IS INCOMPLETE, WHAT DO I DO?

If you've received an incomplete order or are missing items from your order, please email [email protected] Include your name, order number, email address, a written explanation of the issue, and a picture of the item you received. In this inst

I HAVE RECEIVED THE WRONG PRODUCT

If you received the wrong product, please email [email protected] Include your name, order number, email address, a written explanation of the issue, and a picture of the item you received. In this instance, we will ship a replacement of the co