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Javy Subscription Questions

What is the Javy Coffee Subscription Program?

Our subscription club program Javy conveniently delivered to your door with full customization and savings on every order. Once subscribed, you can choose from a variety of flavors and recurring order frequencies to ensure that you never run out of y

How do I access Javy’s customer portal for managing subscriptions?

You can easily access our customer portal by clicking here. Choose your email address or phone number and click on Send Me the Code. Once received, type in the verification code and click Verify to log in.

How can I reactivate a subscription?

If you want to reactivate a subscription that was previously canceled, you will first need to log in to your account.

How can I cancel my subscription?

You can easily cancel your subscription in our customer portal by following these steps:.

How can I add a discount code to my Javy subscription?

You can easily cancel add a discount code to your subscription in our customer portal by following these steps:

How to edit my next order date?

Login to your customer portal to adjust the order date.Click Subscriptions and then click on Edit.You will be taken to a page where you can edit the next order date for your subscription.Once you select the new charge date you can click on the Update

How can I update the shipping address on my Javy subscription?

You can easily update the shipping address on your subscription in our customer portal by following these steps:. You can update existing shipping addresses from the Shipping tab:. Click the link on a specific address will allow you to update it as n

How can I update the payment method on my Javy subscription?

You can easily update the payment method on your subscription in our customer portal by following these steps:

How can I skip the next order delivery on my Javy subscription?

You can skip the next order on your subscription in our customer portal by following these steps:

How can I add a one time product to my Javy subscription?

You can easily cancel add a one time product to your subscription in our customer portal by following these steps:

How can I add flavors to my Javy subscription?

You can easily cancel or add flavors to your subscription in our customer portal by following these steps:

How often do I get charged on Javy subscription orders?

The standard frequency is every 30 days. However, you can easily adjust your order frequency to any number of days, weeks, or months by using our customer portal and following these steps:

What is your refund policy for subscriptions?

Throughout the duration of your subscription, adjustments to your subscription can be made until the Processing Date, which is the date your recurring order is processed by us, and it is based on Eastern Time. For new or one-time orders, the Processi

What is your refund policy for subscriptions?

Throughout the duration of your subscription, adjustments to your subscription can be made until the Processing Date, which is the date your recurring order is processed by us, and it is based on Eastern Time. For new or one-time orders, the Processi

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